In early 2021, Beacon Strategies supported Act for Kids to undertake a project to redefine its organisational purpose based on the contributions and perspectives of key internal and external stakeholders. Based on a recommendation arising from the project, the Act For Kids organisational impact measurement and reporting framework will align with their recently refreshed purpose statement.

Following an after-hours needs assessment conducted by Brisbane North PHN, it was identified that residents and visitors of Bribie Island do not have access to after-hours care. To address this need Beacon Strategies was commissioned to run stakeholder engagements that will inform a primary care model for after-hours service delivery.

Utilising a co-design process that was delivered via a Collaborative Pairs process, this project developed a model of social prescribing that aims to increase social connectedness and utilisation of non-clinical services and social supports for those living with chronic health conditions in South Eastern NSW.

Beacon Strategies was engaged by Wesley Mission Queensland and Gold Coast PHN to co-design a service model that aimed to address situational distress in the Gold Coast community, as part of the region’s broader suicide prevention efforts. Through a structured process of desktop research and engagement with people with lived experience and local system stakeholders, our project team developed an ‘implementation ready’ service model, preparing Wesley Mission Queensland to commence delivery of the service in early 2021.

As part of Foodbank Queensland’s commitment to understanding and improving the experience of member charities, Foodbank Queensland engaged Beacon Strategies to map the ‘current’ member journey, explore the experience from the perspective of members and identify opportunities for further improvement

The recent impact of COVID-19 on specialist outpatient services in Metro North, along with a rapid transformation to virtual care and telehealth models has highlighted an opportunity for a new approach to the delivery of outpatient services across the region. Beacon Strategies has been engaged to lead the design and delivery of the co-design process through a series of remote and innovative sessions.